13 Jan 2014

The Good Habit of “Thank You”

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Recently, I was sent this email…

Hi Paulino, Felipe and Ezra,
Lab 327 is fantastic! Looks like a new floor. I have not had a chance to check on 328, but am sure it is equally good. Please know we are very grateful for the beautiful job. Thanks, Cynthia”

These quick words of gratitude to those three workers were unexpected and well received. It is one thing to hope that your clients value your work but it takes it to another level when they sincerely take the time to appreciate what you do for them. A kind word of thank you can do so much. The job this crew did for my client not only shines a light on a beautiful floor but also opens up doors of communication, enriches loyalty, and builds a bridge to a stronger relationship. Thanking, motivating or recognizing an effort to someone through an appreciation letter is personal in nature and highly valued. Employers who appreciate their employees or clients who recognize a job well done always builds positive healthy working relations while strengthening personal and business relationships. Who would think that three sentences could bring such encouragement and inspiration? It makes me reflect on a quote by Sarah Wendell.

Being in the habit of saying “Thank you,” of making sure that people receive attention so they know you value them, of not presuming that people will always be there—this is a good habit, regardless…make sure to give virtual and actual high-fives to those who rock and rock hard.”

My hope is that all of us take the time to tell someone thank you for their efforts, for thinking of you, or for a simple smile or hello. Acknowledgement is powerful and I intend on continuing the good habit of the simple words…“Thank You”.